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The current state:

With their wallets top of mind, 87% of consumers admit to keeping a close eye on the cost of everyday items, especially Boomers and Gen X. This heightened vigilance has led three-quarters of consumers to alter their purchasing habits, opting for different products and brands in response to the financial squeeze.

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How we’re feeling right now:

As inflation remains top of mind for many consumers, our latest Consumer Pulse report provides critical insights into how consumers are navigating price sensitivity and brand loyalty. Here's a snapshot of what's happening:

  • 85% have discovered new favorite products, highlighting a significant shift in brand loyalty driven by economic pressures.
  • 27% of Americans have observed declining prices, with Gen Z being notably more attuned to these changes.
  • a substantial 68% express willingness to revert to familiar brands should prices become more favorable, indicating a nuanced balance between cost-consciousness and brand preferences.

Why it matters:

In an era marked by inflation and financial uncertainty, understanding consumer price sensitivity and the conditional loyalty to brands becomes paramount. This environment presents a unique opportunity for brands to engage with their audience through thoughtful pricing strategies, quality assurance, and clear communication about value. Navigating these dynamics effectively can not only help in retaining a diverse customer base but also attract those exploring new options due to financial constraints.

Read the entire study.

24-SFA-0158-Consumer Pulse 126 - Price Sensitivity in the Age of Inflation

 

 

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Read the Entire Study

Submit the form to download the full report and get all the insights into how consumers are prioritizing their spending.